95% Reduction in RTM’s
COMPANY PROFILE
Our client is a luxury brand with an established expertise in printed fabrics for multiple categories. The company has a high street presence throughout the UK and Asia as well as a significant online presence.
THE PROJECT
A new version of a long established product, with high sales turnover, had recently become the subject of a number customer returns, due to staining appearing on the fabric after domestic washing.
PROJECT TYPE
• Consultancy
How did Textile Consult help?
A pre-training day audit was undertaken, to observe the current process and define areas where improvements could be made, followed by a management meeting to agree next steps. Classroom training days were designed and delivered to the company team, focusing on the practical aspects of laboratory work. In addition, “hands-on” sessions on laboratory management and processing were delivered to ensure continuity and standardisation across the whole processing plant.
The Solution
Our team introduced and trained personnel in correct laboratory procedures and best practice, enabling the development of a more efficient laboratory process, that was then implemented across a three shift system to ensure continuity of processing within the stakeholder group.
The Benefits of Working with Textile Consult!
Deep industry knowledge within our company, plus years of experience, provided this factory with a speedy solution to an entrenched problem – helping to improve lab efficiency, the customer experience, and achieve significant cost savings for the business – there were lots of smiles when the figures came in!
Textile Consult can help you too – please click the button below to contact us for a free 30 minute call to find out how we can support you and your business…
